Terms of service
1. Acceptance of Terms
By accessing and using the Bella Zeste website (the "Site") and purchasing our jewelry products (Necklaces, Anklets, Earrings, Rings, Brooches, and Bracelets), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.
2. User Obligations
You agree to:
- Provide accurate and complete information when creating an account or making a purchase
- Use the Site only for lawful purposes
- Not reproduce, duplicate, copy, or resell any products without authorization
- Not use the Site in any way that could damage, disable, or impair our services
3. Intellectual Property Rights
All content on the Bella Zeste website, including designs, text, graphics, logos, and product images, is the property of Bella Zeste and protected by international copyright laws. Unauthorized use of any content may violate copyright, trademark, and other laws.
4. Product Information
While we strive for accuracy in product descriptions and images, Bella Zeste cannot guarantee that all descriptions, colors, or other content are completely accurate, reliable, or error-free. If a product received is not as described, you may return it following our Return Policy.
5. Limitation of Liability
Bella Zeste shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our services
- Unauthorized access to or alteration of your transmissions
- Any third-party conduct on the Site
- Any products purchased through the Site
6. Refund Policy
We accept returns within 30 days of purchase for unworn, undamaged items with original packaging and tags. To initiate a return:
- Contact our customer service for a Return Authorization
- Ship the item back using a trackable method
- Upon inspection and approval, we will process your refund within 14 business days
Note: Custom-made items and sale products are final sale unless defective.
7. Dispute Resolution
Any disputes arising from these Terms shall be resolved through good faith negotiations. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the [Your Country] Arbitration Association. The arbitration shall take place in [Your City], and the decision shall be final and binding.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.
9. Changes to Terms
Bella Zeste reserves the right to modify these Terms at any time. Continued use of the Site after changes constitutes acceptance of the modified Terms.
10. Contact Information
For questions regarding these Terms of Service, please contact us at:
Bella Zeste Customer ServiceEmail: [email protected]
Phone: [Your Customer Service Number]
Mailing Address: [Your Company Address]