Privacy policy

1. Introduction

Welcome to Bella Zeste ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website or provide us with your personal information.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, payment details, and other information you provide during checkout or account creation.
• Device and Usage Data: IP address, browser type, operating system, pages visited, time spent on our site, and other analytics data collected via cookies and similar technologies.
• Order History: Details of purchases, returns, and preferences related to our products (necklaces, anklets, earrings, rings, brooches, and bracelets).

3. How We Use Your Information

We use your data for the following purposes:

• To process and fulfill your orders, including shipping and customer service.
• To communicate with you about your account, orders, promotions, and updates.
• To improve our website, products, and services based on your feedback and browsing behavior.
• To comply with legal obligations and protect against fraudulent activities.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with:

• Service Providers: Payment processors, shipping carriers, and IT support to facilitate our operations.
• Legal Authorities: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures, including encryption (SSL), secure payment gateways, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under GDPR and CCPA

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your data, subject to legal exceptions.
• Opt-Out: Unsubscribe from marketing communications or object to data processing.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated effective date. Your continued use of our services constitutes acceptance of the changes.

9. Contact Us

For questions or concerns about this Privacy Policy, please email us at [email protected] or write to: